How can we help?

Download the Finbuk app and sign up with your Nigerian mobile phone number. You will receive a 6-digit OTP via SMS to verify your number. Once verified, complete your business profile to unlock all features.

You will need your business name, business type (e.g., sole trader, retail, services), and optionally your Tax Identification Number (TIN) and VAT registration number. You can always update these later in Settings.

Yes — Finbuk is completely free during our beta period. All features are available at no charge. If paid plans are introduced in the future, you will receive at least 30 days' notice and will never be charged without your explicit consent.

From the dashboard, tap the + button and select 'Sale'. Enter the amount, add a description or customer name (optional), and save. The sale will be added to your records immediately.

Yes. Tap + and select 'Expense'. Enter the amount and category (e.g., stock, transport, rent). Finbuk uses your expenses to calculate your net profit and improve your tax estimates.

Use the Debts section to record outstanding amounts. You can add the customer's name, the amount owed, and a due date. Finbuk will remind you when debts are overdue.

Finbuk uses your business type, registered state, monthly revenue, and transaction history to estimate what you may owe in VAT, CIT (Company Income Tax), PITA (Personal Income Tax), or Presumptive Tax. These are estimates only — always verify with a qualified accountant before filing.

Businesses with annual turnover above ₦25 million are required to register for VAT with FIRS. Finbuk will alert you when your projected revenue approaches this threshold.

Not currently. Finbuk helps you understand your obligations and prepare your records, but actual filing must be done through FIRS, LIRS, or your state revenue authority. We are working on guided filing support for a future update.

Finbuk tracks VAT returns (monthly), CIT provisional returns (quarterly), and annual returns. You will receive in-app reminders before each deadline based on your registration status.

Finbuk uses OTP-based login — there is no password to reset. If you lose access to your registered phone number, contact us at support@myfinbuk.com with your business name and we will help verify your identity.

Yes. Your account is linked to your phone number, so you can log in from any device using OTP verification. Your data syncs automatically.

Go to Profile → Settings → Delete Account. Your personal data will be removed from our active systems within 30 days, except where retention is required by Nigerian law.

You do. Your transaction records, invoices, customer data, and financial history belong entirely to you. myfinbuk only processes this data to deliver the Finbuk service to you.

Yes. You can export your transaction history and financial records from the Reports section. Exports are available in CSV format.

We do not sell or share your data with third parties for commercial purposes. Limited technical data may be shared with infrastructure providers (e.g., cloud hosting, SMS gateway) solely to operate the service. See our Privacy Policy for full details.